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Sales Customer Service Representative
Job Post ID:
Administrative / Office
Santanna Energy Services (SES) is looking for dependable and motivated sales customer service oriented individual. This is a part-time position that pays hourly plus commission! This position can provide excellent growth potential. Extensive training will be provided. The base rate is $12 per hour with potential to make an additional $5-$10 per hour in commission.
• Project a professional company image through phone interaction to ensure each customer receives an excellent level of personalized service.
• Experience with escalated calls preferred
• Ability to interface and negotiate with former customers to find a win/win situation
• Assist in maintaining positive and loyal relationships with our customers with retention of every customer is a priority.
• Respond promptly to customer inquiries by providing information regarding products, promotions, processes and service related questions via phone and email.
• Consultative approach to sell our products to prospective customers who inquire.
• Discuss customer bills, pricing plans, rate information, program features, and payment requirements.
• Meet productivity standards and ensure team/self-goals are surpassed
• Convey company and industry standards, policies and regulation.
• High school diploma
• Bilingual is a plus
• Proficient in Microsoft Word, Excel, and Outlook
• Excellent written and verbal skills
• Customer service experience
• Reliable transportation
• Call center experience
Base wage + commission
Santanna Energy Services is an equal opportunity employer. For more information on SES, visit www.SantannaEnergyServices.com