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Job Title:

Customer Service Representative

Job Post ID:

16714

Posted Until:

06/29/2017

Salary:

$11.00-$15.00/hr

Location:

Channahon

Hours:

1st Shift

WorkType:

Full Time

Industry

Transportation, Warehousing & Logistics

Job Description:

* Confer with customers by telephone or e-mail to provide information or services, take or enter orders, or obtain details of appointments.
* Keep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
*Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions.
*Check to ensure that appropriate changes were made to resolve customers' problems.

Job Requirements:

*Must be proficient in Excel
*Actively listens-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
*Clerical and organized
*Must possess professional structure in e-mail composition, including word processing, meaning and spelling of words, rules of composition, and grammar
*Friendly
*Professional
*Preferably bilingual

Benefits:

N/A

Application Instructions:

Send application to e-mail provided.
rimahi@trans-inc.com

Other Information: